North County Dublin S.P.C.A. Voluntary Veterinary Clinic

- Positive comments describe the team as reassuring, professional and generous, with genuine care for animals. - One owner says the clinic treated their dog promptly for a swollen face when several other vets had not helped. - Negative feedback focuses on communication and process, including long waits while pets are taken in and returned without owners present.

North County Dublin S.P.C.A. Voluntary Veterinary Clinic is a voluntary veterinary clinic in North Dublin City, affiliated with the ISPCA. It appears to offer general veterinary care for pets, with reviews mentioning treatment for cats with ringworm and urgent assessment of a dog with a swollen face. Recent feedback is mixed, with some owners praising the care and professionalism while others report long waits and communication problems.

Services

•General veterinary care through a voluntary clinic affiliated with the ISPCA.
•Cat care, including assessment and treatment for skin or fungal conditions; ringworm is specifically mentioned in reviews, along with medication being dispensed.
•Dog care for acute problems; one owner describes their dog being seen for a swollen face when other clinics had not helped.
•Support toward the cost of an operation is mentioned by one reviewer, although the procedure itself is not specified.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. One review mentions €55 for an appointment, with another €55 discussed for a further visit; comments on value are mixed, with one owner explicitly saying the clinic was not cheap.

People

No individual clinicians are named in the information available. Reviews refer to a vet team and front-desk or management staff, with some owners describing the team as reassuring, professional and caring, while others report poor phone communication and frustrating handling of queries.

Reviews

Google reviews show a 4.5/5 rating from 117 reviews.

•Positive comments describe the team as reassuring, professional and generous, with genuine care for animals.
•One owner says the clinic treated their dog promptly for a swollen face when several other vets had not helped.
•Negative feedback focuses on communication and process, including long waits while pets are taken in and returned without owners present.
•A few complaints relate to a cat ringworm case, including disagreement over medication length, whether a follow-up was expected, and the way a phone call was handled; another review criticises how a cat was dealt with through a rescue society rather than contacting the owner directly.

Reviews for North County Dublin S.P.C.A. Voluntary Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 117 we track in total. Recent reviews may not be representative of overall sentiment.

anthony gelston

4 months ago

Scanrach

1 year ago

Sara Ryan

Love you

Fabian MacGinty O'Neill

Reassuring, professional and generous, could not ask for better service.

Alexandra

Can’t recommend this clinic, you wait forever while they take your pets in and give them out afterwards. No recommendations helped, it rather ended up in abusing our cats by putting them cream on their paws which were inflamed due the fungus infection they had. It’s said on their doors there are working volunteers, I doubt that these are proper veterinarians at all.

Carol

They are hoping my beloved cat Ami for no reason. He is a therapy cat as I have cancer and he wanders to the Coombe hospital almost every day. The manager rang this rescue society and even though I only live less than 5 mins. From the hospital they took him rather than phone me to collect him or bring him home to me. I love Ami I can’t live without him.

Rita

I brought my cat here 2 weeks ago with ringworm. The vet in the clinic said it wasn’t a normal case of ringworm and only gave me 5 days worth of medicine. I gave the medicine as instructed for the 5 days and waited for him to get better. He didn’t. I rang up today to tell them this and the woman on the phone was so blatantly rude, I’m beyond speechless. First she told me that ringworm medication was for 3 weeks not 5 days, I told her to speak to the vet as I only received 5 days worth. She then proceed to tell me that the vet would’ve told me to come back for a follow up appointment, which the vet did not. I was told that should’ve been the end of it by the vet. Also, I have never heard of a cat getting a follow up appointment for a case of ringworm?? He had ringworm as a baby, he was diagnosed correctly and treated accordingly with no follow up. If I went to the doctor and had a cold, would the doctor call me in for a follow up appointment after prescribing the correct medication? I don’t think so. The woman on the phone then proceeded to argue with me, clearly having zero communication with the veterinarian as what she said ‘should have’ happened, did not. She then rudely told me I was to bring him in for another appointment, which I told her plainly, I could not afford. She then said this was ‘rubbish’ ???! She stated my financial constraints are rubbish and that I should be bringing him in for another appointment. Excuse me?? Times are tough for everyone right now, who are you to tell me what I can and can’t afford? If I could afford a regular vet, I would have brought him to one closer to my house and not travel 40 minutes to your clinic in the first place. I do not recall asking for an opinion on my finances by a staff clerk? Where does this woman even get the audacity? I will not be spoken to like that, especially by a stranger. So bizarre. You have given me the wrong course of medication and misdiagnosed him, then I should be paying for another appointment for a fault of your own? The vet isn’t cheap, if it was, as I said, I would’ve chosen to go to a vet closer to home. Please do not come here. Please pay for proper treatment at a regular vet because my god, €55 down the drain, my cat is still sick and there’s an old woman shouting down the phone at me because I couldn’t fork out another €55 saying it’s ‘rubbish’. Times are hard for everyone at the moment and they do not care. The worst clinic I have ever been to. Avoid at all costs. **Update** They tried to flag this review as spam to get rid of it, the maturity level is astounding.

Edel Devlin

2 years ago

Thank you for your support helping me pay for operation save my Molly 💓

susan o'brien

Amazing service !!! You can feel the genuine love and care for animals from the vet team . My dog had a swollen face and not one of the 10 vets including his own were bothered.. I arrived at NCSPCA and there was no hesitation in caring for him . Fantastic service by Genuine animal lovers . Thank you so much.. Ben