Dublin Bay Vets – Vets in North Dublin City
Clinic Overview
Dublin Bay Vets is a small-animal clinic in North Dublin City with a strong reputation for clear communication, detailed follow-up, and a calm, clean environment. Owners also mention online booking and WhatsApp aftercare as part of how the practice runs. Recent feedback continues to praise thorough consults, kind handling of nervous pets, and compassionate support in difficult moments, though some recent complaints focus on pricing transparency, travel-document charges and paperwork accuracy, alongside one serious disputed review about a complex respiratory case.
Services
- •General consultations and check-ups: Routine visits for dogs and cats, including first appointments, minor problems such as eye issues, and consults where owners say there is time for questions and explanation of options. Reviews continue to highlight patient handling of nervous pets and clear aftercare guidance.
- •Diagnostics and investigations: Testing for sudden illness is mentioned by owners, along with imaging such as X-rays. More recent feedback also mentions pets being kept in for a day of scans, with updates sent to owners.
- •Surgery and post-operative care: Reviews refer to spays, palate reduction surgery, and other procedures, with follow-up support by phone, email, WhatsApp, and in one case regular recovery messages and photos after surgery.
- •Travel documentation: Recent reviews mention pet passport and travel paperwork appointments.
- •End-of-life support: Owners specifically mention compassionate care during euthanasia.
- •Transfer of care and coordination: One owner describes the practice arranging records and a smooth handover to another veterinary clinic.
Pricing
No published pricing information is currently available for this clinic, though recent reviews are mixed on cost, with some owners describing prices as reasonable and clearly discussed in advance, while others complain about high fees, add-on anaesthetic charges, and travel-document costs.
People
- •Dave (vet): Frequently praised for detailed explanations, follow-up emails and phone calls, patience with nervous pets, and careful investigation of ongoing problems. Reviews also mention his help with medication plans at home, pet passport appointments, and coordinating a smooth transfer of care to another practice.
- •Dr. Colm De Barra: Praised for compassion, especially with senior and small-breed dogs, and also thanked for empathetic end-of-life support.
- •Tina (vet): Described as thorough, supportive, gentle, and clear when talking owners through check-ups and treatment options.
- •Caoimhe: Thanked for explaining a cat’s surgery over the phone and sending regular updates and photos afterwards.
- •Sarah (nurse): Mentioned positively for a kind and helpful first-visit experience.
- •Sinead: Mentioned positively as part of the team.
Reviews
Google reviews show 4.9 stars from 519 reviews.
- •Recent positive feedback often highlights clear communication and follow-up, including step-by-step explanations in consults, written aftercare instructions, and updates during scans or recovery.
- •Several reviewers mention kind handling of nervous pets and thoughtful support in stressful situations, including surgery, travel appointments, and end-of-life care.
- •Owners also continue to praise the wider team and clinic environment, describing staff as attentive and the premises as clean and pleasant.
- •More critical reviews mainly focus on pricing and transparency, including complaints about high quotes, anaesthetic add-ons, travel-document fees, long waits, and one serious disputed complaint about treatment decisions in a complex respiratory case.
