
Village Vets Coolock, located in Coolock, Dublin, Ireland, is a highly-rated veterinary clinic with a strong reputation for excellent animal care. With an impressive 4.7-star rating from 655 reviews on Google, the clinic is widely appreciated for its professional and friendly service. The substantial number of positive reviews indicates a reliable and consistent level of care provided by the clinic.
Customers frequently commend the staff for their professionalism and the warm, welcoming atmosphere they create. For example, Fiona Coleman praised the clinic for its excellent care and transparency regarding procedures and fees, noting that her pet was treated with the utmost care. Similarly, James Whelan highlighted the clinic's efficient service and effective medical advice, while another reviewer, CC, emphasized the staff's skill and approachability, particularly in handling nervous dogs. Lucy, a staff member, is specifically mentioned for her delightful interaction with pets.
However, not all experiences have been positive. Bruna Beatriz Nascimento shared a negative encounter where her late arrival led to an unpleasant experience with the receptionist, Kevin, who was described as rude. This review, although an outlier, suggests that there might be room for improvement in customer service during high-pressure situations.
Overall, Village Vets Coolock is highly recommended for pet owners in the area, praised for its caring staff and professional service. Transparent pricing and a compassionate approach to animal care are notable aspects of the clinic's offerings. While most reviews are overwhelmingly positive, potential clients might consider these insights when choosing this clinic for their veterinary needs.
Note: Showing the 5 most recent Google reviews out of 655 we track in total. Recent reviews may not be representative of overall sentiment.
4 weeks ago
Excellent care from start to finish , the most friendly professional staff, who explained everything regarding the procedure , all fees were outlined and explained before I booked the procedure and no question I had was a bother to them . Skye was relaxed and not stressed at all , they cared for her as if she was one of their own. Absolutely wonderful Vet family. Would highly recommend.
a month ago
Very professional, fast service- in and out in 2omin great medical advice for the dog, dog was right again a week after treatment 👍 recommended to all.
a month ago
Village Vets Coolock are a fabuloud vet clinic. They're very skilled and friendly, and very approachable to ask questions to about different aspects of pet care. They're also very good with handling dogs that are nervous in vets. Lucy was an absolute delight to see, and she was really good with our two dogs!
5 months ago
I went there with my dog that had a BOAR surgery and started panting on the way to the vet. I called and told that I would be 5 to 10min late. When I got there they wouldn’t see my dog even there was no one waiting! I stayed there until 8pm and they didn’t want to see my dog. Kevin, the receptionist was the worse ever, rude and yelled me to go home. Worst experience ever. STAY AWAY FROM VILLAGE VETS COOLOK. They lack humanity! They lack what is needed to be a good vet: ethics and love for the animals.
5 months ago
Great service and extremely friendly and informative Staff. My baby Polly feels at ease when attending. Would defo recommend to anyone who is a pet lover
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