
#14 Vet in North Dublin City, Dublin
North County Dublin S.P.C.A. Voluntary Veterinary Clinic, located in Drumcondra, Dublin, is a community-focused establishment offering veterinary services. With a Google Maps rating of 4.5 stars from 116 reviews, the clinic appears to be well-regarded overall. However, the mixed nature of individual reviews highlights a more nuanced picture of the clinic's operations.
Most notably, the clinic has received some criticism in recent reviews. Three reviewers, including Alexandra, Carol, and Rita, have expressed dissatisfaction, citing issues such as long wait times, questionable treatment of their pets, and poor customer service. Alexandra reported concerns about the qualifications of the staff, while Rita highlighted a misdiagnosis and a lack of follow-up care, raising concerns about communication and financial sensitivity. Carol's review, although less detailed, also reflects dissatisfaction with the service.
On a more positive note, a review from Susan O'Brien two years ago praised the clinic's dedicated and caring staff, who promptly addressed her dog's health issue when other vets did not. Additionally, Edel Devlin, despite a lower rating, expressed gratitude for the financial support received for her pet's operation.
Overall, while the clinic's high rating suggests a general level of trust and satisfaction among many clients, the critical feedback emphasizes areas for potential improvement, particularly in customer communication and the management of treatment plans. The clinic's voluntary nature and community orientation suggest its services may be more affordable, though specific pricing details are not provided.
Note: Showing the 5 most recent Google reviews out of 116 we track in total. Recent reviews may not be representative of overall sentiment.
10 months ago
Can’t recommend this clinic, you wait forever while they take your pets in and give them out afterwards. No recommendations helped, it rather ended up in abusing our cats by putting them cream on their paws which were inflamed due the fungus infection they had. It’s said on their doors there are working volunteers, I doubt that these are proper veterinarians at all.
10 months ago
They are hoping my beloved cat Ami for no reason. He is a therapy cat as I have cancer and he wanders to the Coombe hospital almost every day. The manager rang this rescue society and even though I only live less than 5 mins. From the hospital they took him rather than phone me to collect him or bring him home to me. I love Ami I can’t live without him.
a year ago
I brought my cat here 2 weeks ago with ringworm. The vet in the clinic said it wasn’t a normal case of ringworm and only gave me 5 days worth of medicine. I gave the medicine as instructed for the 5 days and waited for him to get better. He didn’t. I rang up today to tell them this and the woman on the phone was so blatantly rude, I’m beyond speechless. First she told me that ringworm medication was for 3 weeks not 5 days, I told her to speak to the vet as I only received 5 days worth. She then proceed to tell me that the vet would’ve told me to come back for a follow up appointment, which the vet did not. I was told that should’ve been the end of it by the vet. Also, I have never heard of a cat getting a follow up appointment for a case of ringworm?? He had ringworm as a baby, he was diagnosed correctly and treated accordingly with no follow up. If I went to the doctor and had a cold, would the doctor call me in for a follow up appointment after prescribing the correct medication? I don’t think so. The woman on the phone then proceeded to argue with me, clearly having zero communication with the veterinarian as what she said ‘should have’ happened, did not. She then rudely told me I was to bring him in for another appointment, which I told her plainly, I could not afford. She then said this was ‘rubbish’ ???! She stated my financial constraints are rubbish and that I should be bringing him in for another appointment. Excuse me?? Times are tough for everyone right now, who are you to tell me what I can and can’t afford? If I could afford a regular vet, I would have brought him to one closer to my house and not travel 40 minutes to your clinic in the first place. I do not recall asking for an opinion on my finances by a staff clerk? Where does this woman even get the audacity? I will not be spoken to like that, especially by a stranger. So bizarre. You have given me the wrong course of medication and misdiagnosed him, then I should be paying for another appointment for a fault of your own? The vet isn’t cheap, if it was, as I said, I would’ve chosen to go to a vet closer to home. Please do not come here. Please pay for proper treatment at a regular vet because my god, €55 down the drain, my cat is still sick and there’s an old woman shouting down the phone at me because I couldn’t fork out another €55 saying it’s ‘rubbish’. Times are hard for everyone at the moment and they do not care. The worst clinic I have ever been to. Avoid at all costs. **Update** They tried to flag this review as spam to get rid of it, the maturity level is astounding.
a year ago
Thank you for your support helping me pay for operation save my Molly 💓
2 years ago
Amazing service !!! You can feel the genuine love and care for animals from the vet team . My dog had a swollen face and not one of the 10 vets including his own were bothered.. I arrived at NCSPCA and there was no hesitation in caring for him . Fantastic service by Genuine animal lovers . Thank you so much.. Ben
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