Botanic Veterinary Clinic

Botanic Veterinary Clinic in North Dublin City has mixed recent feedback. Many clients praise clear explanations, kind staff, and frequent updates during more serious cases, including daily check-ins during one cat’s hospital care. A smaller number of reviewers report poor experiences around empathy, fees, referral advice, and allegations about consent for procedures and the accuracy of clinical records.

Services

• •Preventive care: vaccinations are mentioned, including a positive puppy vaccine visit.
• •Illness and urgent care: recent reviews describe treatment and reassurance after a dog bit a fragrance stick and began vomiting.
• •Diagnostics and testing: reviews refer to tests and scans being used during complex cases; one dissatisfied reviewer disputes whether consent covered additional invasive testing.
• •Surgery and serious injury care: reviews mention treatment for major trauma, including amputation after a cat suffered severe leg and pelvis injuries.
• •Ongoing treatment plans: one reviewer says their pet was placed on weekly B12 injections.
• •End-of-life care and aftercare: several reviews describe discussions of options, time to say goodbye without being rushed, and memorial touches such as pawprints, fur, and a sympathy card when ashes were returned.

Pricing

No published pricing information is currently available for this clinic.

People

Named team members mentioned by clients include

• •Aisling: specially thanked for support during a cat’s treatment after severe injuries, with owners saying they were kept updated daily.
• •Una: praised for explaining options clearly and compassionately during complex illness and euthanasia decisions, and for thoughtful aftercare touches.
• •Ashley: mentioned positively during a puppy vaccination visit for being kind, friendly, and checking in for questions.

Reviews also regularly praise the wider team of vets, nurses, reception staff, and support staff for being helpful, welcoming, and professional.

Reviews

Google rating: 4.3 stars from 186 reviews.

Recent written feedback points to a mixed picture

• •Friendly, informative staff: several reviewers describe the team as helpful, kind, knowledgeable, and clear in their explanations.
• •Strong support in serious cases: one owner says the clinic went above and beyond for their injured cat, including daily updates during treatment and recovery after amputation.
• •Compassionate end-of-life care: multiple reviews highlight patient, gentle handling of euthanasia decisions, with time to say goodbye and thoughtful memorial items afterward.
• •Some notable complaints: a small number of reviewers describe distressing experiences involving referral advice, lack of empathy, feeling overcharged, and allegations about consent and the accuracy of clinical notes.