Botanic Veterinary Clinic

Experiences are mixed: many clients describe clear explanations and frequent updates (including daily check-ins during hospital care), while one review alleges serious problems with consent for procedures and accuracy of clinical records.

Services

Services and care mentioned in the website summary and/or reviews include

•Vaccinations (puppy vaccine visit mentioned).
•Treatment for toxin/foreign-body ingestion (dog vomiting after biting a fragrance stick; owners describe reassurance and care).
•Diagnostics and testing (tests and a scan are referenced; one reviewer disputes whether consent covered “invasive testing”).
•Surgery: amputation following severe leg/pelvis injury.
•Ongoing treatment plans (one reviewer states their pet was placed on weekly B12 injections).
•End-of-life care/euthanasia support, including discussing options, allowing unhurried goodbyes, and return of ashes with keepsakes (pawprints, fur) as described by an owner.

Pricing

•One reviewer reports being charged €134 for a visit where they felt their cat’s leg injury was dismissed (“vet said nothing wrong with him but still charged her €134”).

People

Named team members mentioned in reviews

•Aisling: mentioned for “going above and beyond” during a cat’s care after severe injuries, with the owners noting they were kept updated daily.
•Una: repeatedly associated with clear explanation of options during complex illness and euthanasia decisions, and with the clinic’s memorial/aftercare touches (pawprints, fur, sympathy card).
•Ashley: mentioned during a puppy vaccination visit as checking in for questions and being friendly throughout.

Reviews

Google rating: 4.3 stars from 183 reviews. “”

•Clear communication and explanations: multiple owners say vets and nurses explained things “clearly and professionally,” including discussing treatment options in difficult cases.
•Serious-case care with frequent updates: one owner describes extensive support for a cat with broken pelvis/leg leading to amputation, including being kept in the loop daily.
•End-of-life support: several reviews describe being given time, empathy, and practical guidance when euthanasia was needed; one mentions keepsakes returned with ashes (pawprints, fur, cards).
•Conflict in experiences around consent/empathy and records: one reviewer alleges being misled by multiple vets, notes they believe a clinical record entry was fabricated, and disputes consent for invasive testing; another reviewer describes the practice as lacking empathy and being quick to charge, citing a €134 fee.

Reviews for Botanic Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 183 we track in total. Recent reviews may not be representative of overall sentiment.

Jéssica Nayanne

a week ago

I was extremely worried after my dog bit a fragrance stick and started vomiting, and the care and reassurance we received made all the difference. My dog was so well looked after, and every single person we interacted with was calm, supportive and professional. I honestly can’t thank you enough especially now that he is 100% back to himself again. Not just on this case, but at every appointment we’ve had at the clinic, all the vets, nurses and reception staff have been absolutely lovely and caring with us. Thank you so much for everything you do. I’m so happy I found Anicare, and it gives me such peace of mind knowing that my dog is always looked after by the best.

T. Smyth

3 weeks ago

Always very friendly and informative vets, nurses and staff. Everything is explained clearly and professionally.

Kay Davis

we have been going there with our cat Mao for years, unfortunately last time we went we had to let him go but the staff where wonderful, especially the vets who saw Mao during his time there. he was a 16 year old cat and we couldn't have asked for better help, he was a kind and gentle cat he would hug my mom during appointments by digging his head into her hands, i wish i knew the name of the staff member who helped us last time but she was so kind and gentle with how to proceed and gave us all the options and was patient with us while we decided what was best for our baby, she gave us time and empathy and even a last treat for him and helped us during our very difficult decision. i couldn't have asked for better care for our cat and for us as well

Maureen Fox

a month ago

Feel my cat Daphne is in safe hands at Botanic Anicare.

Ian Parker

2 months ago

Knowledgeable staff, friendly and compassionate

Phil Moynihan

Terrible. I was lied to by at least three vets. One entry in my pets clinical record was totally made up. The vet swore we spoke when I rang the practice then she swore she rang me. I showed my call log to the VCI proving she never called me. Another vet did invasive testing on my pet when all I gave permission for was a scan. Then he admitted he had done several invasive tests and never told me. Then he had to admit he had put my pet on a course of weekly b12 injections without testing serum b12levels. I could go on and on. Ask for your pets clinical record after every visit. They can email it to you. What I read in my pets records after he died was horrifying when I voiced serious concerns they put owner happy in the notes.

Steven Goff

We’d found our 10 month old cat Lexi had been ran over close to our home with her back leg and pelvis broken. Anicare Botanic were amazing in helping us understand the options available to us and went above and beyond to help us get Lexi fixed. The leg was so bad that it had to be amputated, but the care they provided Lexi and the amount of attention they gave her was unbelievable. They kept us in the loop daily and we couldn’t be more grateful to everyone down there. Special mention to Aisling for everything she did!

Bids Osullivan

Una and her team are so compassionate and kind. We came to them with our beloved cat Luca after months of treatment with our usual vets, as we had lost faith in them. Una immediately did tests and discovered a large tumour and kidney disease. Unfortunately, his condition was so advanced and we had to make the devastating decision to let him go. We wish we had been with them from the start of Luca's illness. She explained his options clearly but with kindness. We were given time to decide, explaining the process. They made what was a terrible time easier. We stayed with Luca during his last journey and we were not rushed, allowing us to say goodbye at our pace. Una held him as if he was her own. When I collected his ashes, there were his pawprints, some of his fur in a little bottle, a sympathy card and a seed card to plant in his memory. We cannot recommend Una and her Team enough.

Rose Keeley

5 months ago

Thank god for Fox’s vet as we now have an alternative to botanic Vets. This practise lacks empathy but certainly knows how to charge. My daughter there today with her cat who has an injury to his back leg, the vet said nothing wrong with him but still charged her €134. Believe me it’s not about the money but a bit of kindness and empathy goes a long way.

Derek

a year ago

I highly recommend this place. The staff is always welcoming and eager to help. Today, I went in, and Ashley took care of my puppy. Even we went there for only get a vaccine She was incredibly kind, always checking in to see if we had any additional questions about our puppy, and was super friendly throughout the entire visit. Definitely Thai was my best experience with vet in Ireland.